Careers

Claims Adjuster

Looking to bring your Claims expertise and experience to a role in the Claims Department where you will assist policyholders when they experience a loss.   Windsor Management Group is seeking a In-House Claims Adjuster to be a part of our Claims Department.

Windsor Management Group, located in Ephrata, PA, provides comprehensive management services to Windsor-Mount Joy Mutual Insurance Company and Cloister Mutual Casualty Insurance Company.  Our organization is built on strong relationships, operational excellence, and a deep commitment to the communities we serve.

Our core values of integrity, community, diversity, accountability, perseverance, and commitment, guide everything we do and shape the way we work together.

Job Description

• Investigate, evaluate, and settle insurance claims. Working with independent adjusters
• Assist customers with claim inquiries
• Determine whether the insurance policy covers the loss claimed
• Decide the appropriate amount the insurance company should pay
• Issue payment to insureds/vendors with prior management approval
• Ensure that claims are not fraudulent
• Document file for review by Claims Manager

Qualifications

• B.A. Degree or High School diploma
• Experience in or aptitude for customer service
• Knowledge of Property & Casualty insurance terminology
• Proficiency in keyboard and data entry and work effectively with computer system
• Ability to organize, prioritize, and work independently in a team setting
• Effective communication skills
• Ability to use logic, reasoning and diplomacy in a demanding environment
• Commitment to company values and customer service
• Carry license for independent adjuster or willing to obtain when on board with company
• 3+ years Claims Adjusting Experience

What we offer

• A collaborative team-oriented work environment
• Comprehensive health care package for our employees including dental and vision
• Flex-time work hours
• Profit sharing, bonus opportunities, and a 401K program with Company participation

This role is a Full Time position.

Windsor Management Group is an equal opportunity employer that is committed to inclusion and diversity.  We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.